Developing the Role of the Nursing Associate - April 2020 - HCUK
Saturday, 25 January 2020
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HCUK

Managing Complaints Claims & Serious Incidents Masterclass

Date: 16 March 2020
Time: 10:00 until 17:00
Length: 1 day
Venue: De Vere West One Conference Centre, 9-10 Portland Place, London

The one-day masterclass is designed to provide delegates with a solid understanding of the quality and patient safety aspects of serious incidents, complaints and claims. The course includes both an overview of, and practical tips in, effectively managing these inter-related processes, together with Duty of Candour, Coroner’s inquests, and criminal and regulatory body investigations, exploring what each process can and cannot deliver, and what can be learned from them to improve patient safety and comply with required standards and regulations.

Programme sessions, themes and workshops

Fees:

£395+vat

Contact Information:

For further information, application, registration and booking forms, please apply to the event organiser:

Name: Kate Hall
Address:
Healthcare Conferences UK
8 Wilson Drive
Ottershaw, Chertsey
Surrey
KT16 0NT

Tel: 01932 429933
Email: kate@hc-uk.org.uk
Website: http://www.healthcareconferencesuk.co.uk/conferences-masterclasses/managing-complaints-claims-serious-incidents-masterclass

Additional Information

A 20% discount is available by quoting ref: hcuk20ne when booking (*Cannot be used in conjunction with any other offer. Full T&Cs available upon request.)

Continuing Education Accreditation

All participants will receive a CPD certificate of attendance.

Advertising Sponsorship Exhibition Opportunities

For more information, please contact Carolyn Goodbody on: 01932 429933 or 07749 792950, or email: Carolyn@hc-uk.org.uk

Submitted by HCUK on Thursday, 05 December, 2019 09:12:45 GMT

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